Terms of Service
Last updated: June 25, 2026
By booking a repair with iFixCp you agree to the following terms. They are designed to set clear expectations on both sides.
90-Day Limited Warranty
All repairs performed by IFix CP are covered by a 90-day limited warranty on the replaced part and labor from the date of repair completion.
Warranty Coverage
- Defects related to the replaced part.
- Workmanship directly related to the repair performed by IFix CP.
- Warranty service requires proof of repair (invoice or receipt).
Warranty Exclusions
This warranty does not cover:
- Physical damage, drops, cracks, bending, pressure damage, or impact damage occurring after repair.
- Water, liquid, moisture, corrosion, or environmental damage.
- Damage caused by misuse, neglect, abuse, accidents, or improper handling.
- Software issues, operating system updates, account lockouts, malware, viruses, or data loss.
- Batteries and consumable parts unless otherwise stated in writing.
- Cosmetic imperfections that do not affect device functionality.
- Any issue unrelated to the original repair.
Pre-Existing & Hidden Defects
Customers acknowledge that electronic devices may contain hidden, pre-existing, or latent defects that are not visible during initial inspection.
IFix CP is not responsible for any pre-existing, hidden, latent, or unrelated defects discovered during diagnosis, disassembly, repair, testing, or reassembly of the device.
Additional issues may become apparent during the repair process due to:
- Prior repairs or modifications.
- Liquid damage or corrosion.
- Impact or drop damage.
- Manufacturing defects.
- Device age and normal wear.
- Internal component failures unrelated to the requested repair.
The discovery of additional issues does not indicate that IFix CP caused the problem.
High-Risk Device Disclaimer
Devices that have suffered liquid damage, severe physical damage, bending, prior repair attempts, missing parts, or motherboard issues are considered high-risk devices.
While every effort will be made to complete the repair successfully, IFix CP cannot guarantee successful repair of high-risk devices and is not responsible for additional failures resulting from the device’s pre-existing condition.
Data Loss Disclaimer
Customers are solely responsible for backing up all personal data before service.
IFix CP is not responsible for:
- Data loss.
- Corrupted files.
- Lost photos, contacts, messages, applications, or documents.
- Passwords, account access, or software-related issues.
Mobile Service Terms
- Mobile repairs are performed at the customer’s location when conditions are safe and suitable for repair.
- Some repairs may require the device to be brought to our store for additional diagnostics or completion.
- Repair times are estimates and may vary depending on device condition and parts availability.
- Customers must provide a clean, safe, and accessible work area.
Refund Policy
- All completed repairs are final.
- Labor charges are non-refundable.
- Installed parts are non-refundable once the repair has been completed and tested.
- No refunds will be issued for devices that later develop unrelated issues.
- Warranty service is the exclusive remedy for covered repairs.
Chargeback Policy
By authorizing and paying for a repair, the customer acknowledges that services and/or parts were provided as agreed.
Customers agree to contact IFix CP and allow a reasonable opportunity to resolve any concern before initiating a chargeback, payment dispute, or claim with their financial institution.
Fraudulent or unwarranted chargebacks may be contested with supporting documentation, including repair records, photographs, invoices, signed work orders, communications, and proof of completed service.
Warranty Void Conditions
This warranty becomes void if:
- The device is opened, modified, or repaired by another person or repair facility after our service.
- The device suffers physical, liquid, electrical, or accidental damage after repair.
- The warranty sticker or tamper indicators are removed or altered when applicable.
Limitation of Liability
IFix CP’s liability shall be limited solely to the amount paid for the original repair service.
Under no circumstances shall IFix CP be liable for indirect, incidental, consequential, special, punitive, or economic damages, including loss of business, income, profits, data, or personal information.
Customer Acknowledgment
By authorizing repair service, the customer acknowledges and agrees to all terms listed above.